1. Data Controller
Under Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data may be processed by Yuas Pharm (the "Company") as data controller within the scope described below.
Data controller: Yuas Pharm
Email: info@yuaspharm.com
Website: www.yuaspharm.com
2. Personal Data Processed
When you visit our website or contact us, the following personal data may be processed:
- Name and surname
- Phone number
- Email address
- Contact form content
- Request, suggestion and complaint details
- IP address
- Browser and device information
- Cookie data
- Website usage information
Only the personal data that is necessary is processed; no special categories of personal data are requested.
3. Purposes of Processing
The personal data collected is processed for the following purposes:
- responding to your contact requests,
- evaluating requests for information,
- providing information about our products and services,
- increasing customer satisfaction,
- managing request and complaint processes,
- ensuring the security of the website,
- carrying out information security processes,
- fulfilling legal obligations,
- creating records that may serve as evidence in legal proceedings,
- improving service quality.
If you give your explicit consent, information about campaigns, announcements and products may also be sent to you.
4. Method of Collection and Legal Basis
Your personal data is collected electronically through:
- the website contact form,
- email,
- phone calls,
- social media accounts,
- cookie technologies
Your data is processed under Article 5 of KVKK on the following legal grounds:
- the conclusion or performance of a contract,
- compliance with a legal obligation of the data controller,
- the establishment, exercise or protection of a right,
- the legitimate interests of the data controller,
- the explicit consent of the data subject
5. Transfer of Personal Data
Yuas Pharm never sells or shares your personal data with third parties for commercial purposes.
Your personal data may only be transferred, within the framework of the applicable legislation and to the extent necessary, to:
- authorised public institutions and organisations,
- legally authorised authorities,
- information technology service providers,
- hosting service providers,
- business partners providing technical support
6. Retention Period
Your personal data is kept for as long as required by the purpose of processing and for the retention periods set out in the applicable legislation.
When the retention period ends, your personal data is:
- deleted,
- destroyed, or
- anonymised.
These actions are carried out in accordance with the provisions of KVKK.
7. Data Security
Yuas Pharm applies up-to-date technical and administrative measures to ensure the confidentiality and security of personal data.
In this context, personal data is protected using:
- an SSL security certificate,
- authorisation systems,
- up-to-date software infrastructure,
- regular security checks
8. Your Rights under KVKK
Under Article 11 of KVKK, you have the right to:
- learn whether your personal data is processed,
- request information about the processing if it has been processed,
- learn the purpose of the processing,
- know the third parties to whom it has been transferred,
- request the correction of incomplete or inaccurate data,
- request its deletion or destruction,
- request that third parties be notified of the actions taken,
- object to any adverse result arising from the analysis of data processed exclusively by automated systems,
- claim compensation for damage suffered as a result of unlawful processing.
9. How to Apply
You can send your requests regarding KVKK to us through the following channels:
Email: info@yuaspharm.com
Website: www.yuaspharm.com
Your applications will be concluded free of charge within 30 days at the latest in accordance with Article 13 of KVKK.
For any questions, write to us: info@yuaspharm.com